Privacy Statement

We are Avantguard Security Limited, trading as Avantguard Security (Company number: 6789692). Our registered office is at Amelia House, Crescent Road, Worthing, BN11 1QR.

We are committed to safeguarding your privacy. This statement together with our General Data Protection Policy – sets out the basis on which any personal data we collect from you, or that you provide to us, or will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and what we will do with it. 

Avantguard is a ‘data controller’ which means that we are responsible for deciding how we hold and use personal information about you. We are required under the General Data Protection Regulation (2016/379) to notify you of the information contained in this privacy statement. 

It is important that you read this statement, together with any other policy that we might provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information. 

Our data protection officer is Anthony Woolcott. 

We collect your personal data because it is necessary, in relation to taking steps to enter into a contract with you and/or performance of a contract with you. We may collect, store and use the following kinds of data about you: 

We do not collect any sensitive personal data about you, such as information about your race, political opinions or religious beliefs – if we are required to collect special personal data we will always obtain your explicit consent first. In addition, we do not knowingly collect personal data from, or direct our content towards those under the age of 16. 

When you use our site, you consent to the collection, storage, use, disclosure and other uses of your personal data as described in this privacy statement. We encourage our users to carefully read this privacy statement and use it to make informed decisions.

We only collect and use personal information about you when the law allows us to. Most commonly, we use it where we need to:

Less commonly, we may also use personal information about you where:

Where you have provided us with consent to use your data, you may withdraw your consent at any time. We will make this clear when requesting your consent, and explain how you go about withdrawing consent if you wish to do so. Some of the reasons listed above for collecting and using personal information about you overlap, and there may be several grounds which justify Avantguard’s use of your data. 

We receive your personal information from various sources: 

Personal data collected or obtained in the ways mentioned above will be used for the purposes specified in this privacy statement. We may use personal data to:

You can withdraw consent to any marketing emails, at any time, by emailing: sales@avantguardsecurity.co.uk

Avantguard stores all personal data on a secure server, within the European Economic Area. We will take reasonable, technical and organisational precautions to prevent the loss, misuse or alteration of your personal data.

Where Avantguard shares personal data with a third party processor, we will ensure that we only work with processors who can provide sufficient guarantees that they are compliant with the General Data Protection Regulation. We will also establish a data sharing agreement, where a risk assessment deems it necessary, with the processors, either as a contract or a standalone agreement, to ensure the fair and lawful processing of any personal data that we share. We will, only share data that the third party needs to carry out their service. 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. As such, any transmission is at your own risk. However, once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Avantguard only keeps personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying legal, accounting or reporting requirements. Your information may also be used to resolve disputes and enforce our policies.  

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm for unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means within the applicable legal requirements. 

Under applicable regulations, we will keep records containing client personal data, communications and anything else required by applicable laws and regulations. We may rectify, replenish or remove incomplete or inaccurate information, at any time at our own discretion. 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered or disclosed. 

Further to this, we only allow access to personal data to employees, suppliers and other third parties on a need to know basis. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

We have procedures in place to deal with any suspected data security breach and will notify you (and any other necessary individuals) and the Information Commissioners Office in the event of a breach.  

We do not share information about you with any third party without your consent unless the law and our policies allow us to do so. Where it is legally required, or necessary (and it complies with general data protection law) we may share personal information about you when:

In addition to the purposes listed in this privacy statement, we may share personal information with our trusted third party providers, who may be located in different jurisdictions across the world, for any of the following purposes:

We may also disclose information if we have good reason to believe the disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies; (iii) investigate, detect, prevent or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights. 

Where relevant, we will ensure that the third parties that we work with follow the General Data Protection Regulation (2016/379) and we will ensure that those third parties do not use your personal information for their business purposes, without your prior, explicit consent. 

Under the General Data Protection Regulation, where Avantguard holds your personal data, you have the right to:

However, please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. 

If you would like to review, verify, correct, or request the removal of your personal data, object to the processing of your personal data, please contact Anthony Woolcott at aww@avantguardsecurity.co.uk and we will ensure this is completed within 30 days. 

If you make a subject access request, and if we do hold information about you, we will:

Avantguard does not ordinarily charge for subject access requests, however, we reserve the right to charge £10.00 for any requests that may be deemed excessive or repetitive. Where a request is deemed to be excessive or repetitive, the period of completion will be extended to 60 days. Alternatively, we may refuse to comply with the request in such circumstances. 

Cookies are text files, placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track your use of a website and to compile analytical reports on the activity taking place on our website and blog. 

 

This site uses the following types of cookies:

The Interactive Advertising Bureau (IAB) is an industry body that provides in-depth information about cookies. You can set your browser not to accept cookies and the IAB website provides instruction on how to do this. However, in some instances, some parts of our website/blog may not function if you do not allow cookies from your browser(s). 

We can automatically collect and store the following information about your visit to our site:

The cookies we use are ‘analytical’ cookies. They allow us to identify click stream patterns, to improve our site and learn about a number of visitors to our site – as well as the types of technology that our visitors use. 

We only use this information to ensure that our site stays compatible with a selection of browsers and systems and to ensure that our site appeals to the wider, intended audience. 

In order to present our content correctly and make them graphically appealing across all browsers, we use script libraries and font libraries such as Google Web Fonts on this website. Google Web Fonts are transferred to your browser’s cache to avoid multiple loading. If your browser does not support Google Web Fonts or does not allow access, content will be displayed in a default font. 

You have the right to ask us not to process your personal data for marketing purposes. We will inform you – before we collect your data. If we intend to use data for such purposes or if we intend to disclose your information to any third party for such purposes. 

You can exercise your right to prevent such processing by not checking certain boxes on the forms we use to collect your data and you can exercise the right, at any time, by contacting: aww@avantguardsecurity.co.uk

We understand the importance of protecting children’s privacy, especially in an online environment. The site is not designed for or directed at children. Under no circumstances shall we allow the use of our services by minors without prior consent or authorisation of a parent or legal guardian. 

We do not knowingly collect Personal Data from minors. If a parent or guardian becomes aware that their child has provided us with Personal Data without their consent, they should contact the data protection officer at: aww@avantguardsecurity.co.uk 

Avantguard take any complaints about our collection and use of personal information very seriously. If you have any problems with the way that we are handling your personal data, in the first instance, please contact Anthony Woolcott at aww@avantguardsecurity.co.uk and we will endeavour to resolve the situation. 

Alternatively, you can make a complaint to the Information Commissioners Office:

We reserve the right to periodically amend or revise this Privacy Statement; material changes will be effective immediately upon the display of the revise Privacy Statement. The last revision will be reflected in the last modified section at the end of this document. Your continued use of the website, following the notification of such amendments on our website, constitutes your acknowledgement and consent of such amendments to the Privacy Statement and your agreement to be bound by the terms of such amendments. 

The data controller responsible for your personal data is Avantguard Security Limited, trading as Avantguard Security (Company Number 6789692.)

Our data protection officer is Anthony Woolcott – aww@avantguardsecurity.co.uk

Last Modified: 30/04/2020